AIRPORT SERVICES

Important notice: Effective June 6th, 2019, the Punta Cana International Airport will be free from airline announcements for travelers. We advise all our visitors should be aware of the information displayed on the screens at the airport.

For any information or direct consultation in regards to a flight of arrival or departure, please contact us at 809-959-1120. ¡At the Punta Cana International Airport we aim to provide excellent service and comfort!

We all know travelling with a baby can have its challenges, so when you find a comfortable space for breastfeeding in the airport, it can really improve your travel experience. This is why Punta Cana International Airport has joined a growing list of airports with special spaces designed for nursing moms. We recently opened a Mother’s Room in Terminal A, called “Sala de Lactancia”, which includes comfortable seating, an end table, a changing table and conveniently placed electrical outlets, away from the hustle and bustle of a busy airport. We all play a significant role in supporting breastfeeding!

Punta Cana International Airport is owned and operated by Corporación Aeroportuaria del Este, S.A. (CAE) (a private corporate international airport operated by Puntacana Resort & Club). For a complete listing of Runway, Taxiway, ramp capacity, aircraft fuel services, aircraft catering services, waste disposal, and airport Airlines - Terminal A & B, click here..

To enter the Dominican Republic, a valid passport with two blank pages is required. At the customs and immigration desk, you’ll receive a 30-day tourist card instead of a visa. By Dominican law, there’s also a US$20 departure tax, the cost of which is usually included in your airfare (verify with your carrier). Airport Special Security (CESAC) follows but is not limited to TSA guidelines.

When departing the Dominican Republic you must pay a fee per stay and permission for underage in migration, according to the duration in the country, Click here to view rates.

Rental Car services are available on site, including Avis, Hertz, Dollar, Budget and Europcar. Taxis are also available. View Taxi Rates. A complimentary shuttle service is available for guests at Four Points by Sheraton at Puntacana Village.

Punta Cana International Airport Food Court offers familiar brands inside the terminals, with choices including Wendy’s, Sbarro, Nathan’s, Cinnabon, Segafredo’s, and Baskin-Robbins or have a drink at the Skybar. For more information click here

At Duty Free Americas, you’ll find duty-free items like liquors and tobacco. Discover an extensive selection of brand-name fragrances, watches, gifts, jewelry and travel-related merchandise. Inside the terminals, you’ll find favored brands such as Victoria’s Secret. For local products, arts, crafts, and souvenirs shopping visit Brisas del Caribe. For more information click here

Take advantage of our VIP whisking services to make your stay in paradise more enjoyable. Entry & Exit Services must be requested at least 48 hours in advance and will be provided upon availability. For more information contact: Click here

View VIP Rates

Located west of the international terminal, the fixed base operations terminal at Punta Cana International Airport serves executive general aviation from international and domestic points of departure. Staffed by airport operations personnel, the FBO provides all standard general aviation and executive jet services. For more information click here

To claim an item recovered at the airport, Contact: Security Management (CAE). 809-959-2376 Ext. 1712. Email: This email address is being protected from spambots. You need JavaScript enabled to view it. Customs Phone Number 809-959-0074 Click here to download Lost & Found Assistance Sheet

The Punta Cana International Airport Cargo Hub is a distribution center from South America to Europe, United States and Canada. The Hub includes infrastructural facilities, 400 m² of cold rooms with temperature from 0ºC to 15ºC for export.

The Cargo Hub’s products in transit are: flowers, fruits, vegetables, seafood, medical equipment, messaging, etc. This email address is being protected from spambots. You need JavaScript enabled to view it.

This Dominican government tax now is included in your airfare when entering to the country as a tourist (verify with your carrier). If you are Dominican, click here to request a refund.

• Aviso Decreto 430-17
• Decreto 430-17
• Norma 08-18
• Aviso General

Click below to view the list of the allowed articles by the CESAC.

• SPANISH
• ENGLISH
• FRENCH
• RUSSIAN

Additional passengers screening measures are required by the Department of Homeland Security for all international flights bound for the U.S. If you will be returning to the U.S., we recommend that you arrive at the airport at least 3 hours prior to your departure to allow for additional time to clear security.

Click here to view the security council by the CESAC

Effective June 30, 2018, new Transportation Security Administration (TSA) requirements take effect for International flights to the United States where customers are encouraged to place powder-like substances over 12 oz. / 350 mL in their checked bags (Carry-on Baggage Screening). For more information, please visit the security screening page on the TSA website under “carry-on baggage screening".

The Punta Cana International Airport is fully equipped to cater to the needs of travelers with disabilities: dedicated queues for wheel chairs at arrivals and departures, and access ramps for wheel chairs, priority check-in exclusive for passengers with disabilities, elderly and those traveling with babies.

To request this service, please contact directly your airline.